For teams with internal IT
Keep your IT team. Add the security layer they don't have time for.
Co-managed IT means your internal IT person or team keeps running daily operations while Z1 adds what's hard to build in-house: 24/7 monitoring, compliance evidence, patching discipline, documentation, and senior escalation. A defined split of responsibilities — in writing — so nothing falls between two teams.
Get My Free Gap AnalysisWhat's included
- 24/7 managed detection and response behind your internal team
- A written responsibility matrix: who owns what, no gaps, no turf wars
- Compliance programs and quarterly evidence packages
- Patching and configuration discipline with verification
- Senior escalation bench for problems beyond one person's depth
- Coverage for vacations, departures, and the 2am alerts
Who it's for
Businesses with a capable internal IT person or small team that's stretched thin — where daily support is handled but security, compliance, and after-hours coverage are running on hope.
Medical practices · Wealth management
See plans & pricing for how this maps to Z1 Secure and Z1 Complete.
How it works
Define the split
We map responsibilities with your team — typically they keep user support and local knowledge; we take security operations and evidence.
Integrate
Shared ticketing visibility, shared documentation, agreed escalation paths. Your team gains tools and backup, not a rival.
Operate
They run the desk; we run the security program — and both sides can prove their half is done.
Common questions
How do responsibilities split between Z1 and our internal IT?
It's written down before we start — a responsibility matrix covering every function. The typical split: your team keeps user support, local knowledge, and business applications; we take security operations, patching discipline, compliance evidence, and after-hours coverage. The matrix kills the two failure modes of co-managed IT: double work and unowned work.
Is co-managed just a foot in the door to replace our IT person?
No — a good internal IT person with local knowledge is an asset we'd rather work with than replace. Most of our co-managed arrangements make the internal person more valuable: they gain enterprise tooling, a senior escalation bench, and vacation coverage. If your needs ever change, that's your call to initiate, not our sales strategy.
How does your pricing work?
Flat monthly pricing per user — no hourly surprises, no invoice for every phone call. Where you land depends on headcount and how much compliance evidence your business needs, which is exactly what the free gap analysis scopes. You'll leave it knowing what you need, what you already have, and what closing the gap costs.
Give your IT person a security department
The free gap analysis shows exactly which responsibilities are currently unowned — usually news to everyone.
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